CRM / Retention Lead

An international product iGaming company (10+ years, Tier-1, proprietary platform) is looking for a CRM / Retention Lead. The role involves managing a team of 10, developing the CRM/Retention strategy, and owning key retention and monetization metrics. Office-based work with mandatory relocation to Limassol (Cyprus).

What you'll do

• Manage a team of 10 people
• Review and develop the CRM/Retention strategy
• Work with segmentation and user lifecycle
• Develop bonuses and loyalty programs
• Run A/B tests
• Own metrics: Retention, Churn, LTV, ARPU and Conversion

What we need

• Experience in CRM/Retention in iGaming
• Team management experience
• Strong analytics and metrics-driven work

What's in it for you

• Fully paid relocation to Limassol

Stack & operators

Target geo