Retention / CRM Manager (iGaming)

A company in the CIS/RU market in the iGaming vertical is looking for a specialist in player retention and bonus systems. The role involves designing and launching promotions, calculating their math, segmenting the database, and managing retention. Remote work and a flexible schedule are offered.

What you'll do

• Designing and launching promotional activities.
• Calculating bonus math.
• Maintaining and updating the promo calendar.
• Segmenting players.
• Developing and optimizing retention scenarios.
• Finding LTV growth points and reducing churn rate.
• Creating clear technical specifications for a Junior CRM specialist.
• Verifying the correctness of settings before launching promotions.
• Evaluating the effectiveness of launched bonuses and retention campaigns.
• Adjusting mechanics based on data.

What we need

• At least 1 year of experience in a Bonus / Retention / CRM Manager role in iGaming on the RU market.
• Understanding of bonus economics.
• Experience with user segmentation and working with CRM systems.

What's in it for you

• Fixed 1200 + %
• Flexible schedule 5/2
• Remote work format
• Participation in interesting projects and the opportunity to influence the company's development
• Opportunity for career growth in a fast-growing project

Stack & operators

Target geo