Support Specialist

An international FinTech project is looking for a Russian-speaking Support Specialist to handle customer appeals via Telegram chats. Fully remote work, schedule 2/2 from 08:00 to 20:00. Requires 6+ months of support experience and fluent Russian.

What you'll do

• Process requests and communicate with users in chats
• Resolve standard issues according to internal procedures
• Escalate complex cases to the team lead

What we need

• 6+ months of support/customer service experience
• Fluent Russian, attention to detail and strong execution
• Candidates must be based outside Russia

What's in it for you

• Fully remote work
• Schedule 2/2 from 08:00 to 20:00
• Income from 1,000/month (4,000 per shift + KPI up to 20,000, paid overtime)

Stack & operators