Remotevia Telegramposted 5/7/2026
Head of Support
Employer —Location —Comp Salary discussed individually
An ambitious the company, actively scaling in LATAM markets, is looking for a Head of Support to take over service strategy and tactics, build a team, and make support the best in the market.
What we need
- Experience in igaming: at least 1-2 years
- Experience with LATAM: understanding of mentality, expectations, and behavioral patterns of players
- Spanish language proficiency from B1
- Experience leading a support team
- Understanding of ticketing systems and CRM
Stack & operators
igaminglatamspanishcustomer supportteam leadershipticketing systemscrmkpi trackingonboardingtrainingconflict resolutioncsatfirst response timeresolution timeremote work