QA AI Support Specialist

An iGaming company is looking for a QA AI Support Specialist for remote work. The role involves quality control of AI agent responses, dialogue analysis, resolving complex customer inquiries, and collaborating with Support, Product, and Development teams.

What you'll do

• Quality control of AI agent responses
• Analyzing dialogues and finding errors
• Resolving complex customer inquiries
• Classifying and escalating cases
• Interacting with Support, Product, and Development to improve the service

What we need

• Experience in Customer Support / QA Support / AI Support in iGaming
• Experience evaluating AI assistants
• English B1+
• PC and stable internet

What's in it for you

• Remote work
• Salary + bonuses
• Training
• Professional growth

Stack & operators