Payment Operations Manager

The employer in iGaming is looking for a Payment Operations Manager. Requires 1+ year of experience in payment operations, preferably in iGaming or high-risk. Experience with PSP providers, payment gateways, and aggregators. Work format: office in Saint Petersburg or Cyprus, remote work or relocation negotiable.

What you'll do

• Manage payment operations, including working with PSP providers, payment gateways, and aggregators.
• Monitor key payment metrics (approval rate, decline rate, chargebacks) and analyze payment flows to improve transaction conversion.
• Handle incident monitoring and provide operational support for payment processes.

What we need

• At least 1 year of experience in payments operations as Operations/Payments Manager or Payment Specialist.
• Experience in iGaming or high-risk industry.
• Experience with PSP providers, payment gateways, and aggregators.
• Understanding of key payment metrics (approval rate, decline rate, chargebacks), payment flow analysis, and transaction conversion improvement.
• Experience with incident monitoring and operational support of payment processes.

Stack & operators