Account Manager

The company is a product IT company developing systems for intelligent games. They are looking for an Account Manager to work with B2B clients, develop relationships, and find growth opportunities. Remote work is possible.

What you'll do

• Maintain regular communication with B2B clients
• Respond to inquiries, clarify needs, and support clients
• Analyze key metrics and client performance
• Identify patterns, issues, and growth opportunities
• Prepare recommendations for performance improvement
• Resolve typical client issues independently
• Escalate complex cases within the team
• Participate in improving client processes and service

What we need

• Experience working with B2B clients as an Account Manager or Customer Success Manager
• English language at least B1
• Proficient in Google Docs and Google Sheets
• Skills in spreadsheets, filters, and basic formulas
• Ability to analyze data and draw conclusions
• Quick learning and adaptability to new tasks
• Show initiative and propose improvements for clients and processes

Nice to have

• Experience in IT products or SaaS
• Experience in client analytics and working with metrics
• Skills in building long-term client relationships

What's in it for you

• Opportunity to work remotely from anywhere in the world
• Offices in Omsk, Novosibirsk, and St. Petersburg
• Flexible work schedule
• Regular offline meetings and team building
• Compensation for medical, sports, and training expenses
• Open corporate culture without bureaucracy
• Support for initiatives and professional development
• Financial assistance in important life situations

Stack & operators