Support Manager in Betting Project

The employer develops a prediction market platform launching in Mexico, Brazil, and the Philippines. We are looking for a Support Manager for the Latam region.

What you'll do

• Answer user questions in the app chat: how the platform works, how markets are structured
• Resolve disputes on event outcomes — explain decisions, find compromises, escalate complex cases to the team

What we need

• English level at least B2
• Spanish level at least B2
• Russian fluent or native
• Stable internet
• Experience in betting or igaming is mandatory

Stack & operators

Target geo