Service Manager FB

We are a company trusted by 350+ teams and solo buyers. We are looking for an attentive and technical Customer Support specialist for the night shift. Experience with Facebook (farmer or media buyer) is required.

What you'll do

• Communicate in chat with clients who already work with us (not sales)
• Help clients with issues related to advertising accounts
• Forward requests to partners and monitor execution
• Maintain reports, log inquiries
• Provide high-quality, calm, and clear service

What we need

• Experience with FB (not Google) as a farmer or media buyer, or personal experience running traffic on FB (required)
• Politeness, attentiveness, literacy, quick response
• Ability to resolve client issues without panic

What's in it for you

• 2/2 schedule, night shift 22:00–10:00 GMT+3
• Remote work format
• Stable payments twice a month
• Paid vacations and sick leave and many other perks
• Growth within the project (up to team lead and above)
• Friendly team, no bureaucracy, no toxicity

Stack & operators