VIP Retention Manager (iGaming)

Vacancy for a VIP Retention Manager in iGaming. The goal is player retention, loyalty programs, and engagement mechanics. Requires 2+ years of experience in iGaming.

What you'll do

• Daily communication with Russian-speaking VIP players (Telegram, calls)
• Personal bonuses, cashback and offers for retention
• Reactivation of departed VIP users
• Monitoring player behavior and preventing churn
• Organizing exclusive campaigns and individual offers
• Interaction with CRM and payments department

What we need

• 2+ years of experience in iGaming
• Understanding of retention mechanics and the market
• Experience communicating with premium users

Stack & operators