Remotevia Telegramposted 5/13/2026

Head of Customer Success

Employer   Location  

International product company is looking for a Head of Customer Success to build strategy, manage the team, and increase LTV.

What you'll do

  • Building and developing customer success strategy
  • Managing and scaling the team
  • Client retention, LTV growth, upsell/cross-sell
  • Analyzing customer data and implementing KPIs

What we need

  • 4+ years experience in customer success/account management
  • 2+ years in a leadership role
  • Strong people management and data-driven skills

Nice to have

  • Experience in SaaS/tech

What's in it for you

  • Fully remote work
  • International team
  • Strong product
  • Training
  • Corporate benefits
  • Minimal bureaucracy

Stack & operators

customer successaccount managementpeople managementdata-drivenkpi trackingltvupsellcross-sellretentioncustomer data analysisstrategyteam managementsaasigaming
Head of Customer Success · nda.careers