Call Center Agent

The company invites a call center specialist for the client support team. Candidates with or without experience are considered. Key qualities: motivation for development, readiness to work in a dynamic environment, and a sense of responsibility.

What you'll do

• Outbound calls to clients according to approved scripts
• Text support in chat
• Compliance with quality standards and communication protocols
• Interaction with security, fraud, product, and CRM departments
• Work in ticket system and CRM (on-the-job training)

What we need

• English language at least B2
• Willingness to work on a 2/2 schedule
• Respectful and professional communication with clients
• Motivation for development
• Readiness to work in a dynamic environment
• Sense of responsibility

Nice to have

• Experience in support or iGaming
• Experience in phone negotiations in English

What's in it for you

• Full remote work
• Training and support
• Career growth and support for initiatives
• 14 paid vacation days per year
• Bonus up to 100 USD after probation period

Stack & operators