VIP Account Manager

The company is looking for a VIP Account Manager to join a remote iGaming team. The role focuses on VIP client retention, reactivation, and personalized campaigns, targeting the LATAM market. Requires Spanish C1+ and experience in iGaming VIP/Retention.

What you'll do

• Build long-term relationships with VIP clients (chat/email/calls)
• Work on retention, reactivation, and churn reduction
• Create personalized bonuses, offers, and promo campaigns
• Collaborate with CRM, Payments, Marketing, and Risk teams

What we need

• Experience in VIP/Retention role in iGaming
• Experience with LATAM market, Spanish C1+
• Strong communication skills and experience with VIP clients
• Ability to analyze player data and develop strategies

Stack & operators

Target geo