Payment Monitoring Specialist

The employer is looking for a Payment Monitoring Specialist to ensure the smooth operation of financial processes on a high-load platform. The role involves transaction monitoring, real-time anomaly detection, and liaison with payment providers. Remote work, night shifts.

What you'll do

• Monitor the correctness of transactions between the platform and payment partners
• Monitor payments in real time and based on reporting periods
• Identify anomalies, delays, and failures in payment processing
• Monitor the availability of payment gateways and services
• Promptly escalate critical incidents to developers, support, and other teams
• Interact with payment providers when issues arise
• Maintain incident reports and analyze root causes of failures
• Monitor compliance with SLAs from payment partners

What we need

• At least 1 year of experience in payments, fintech, or monitoring
• Understanding of the payment transaction lifecycle
• Knowledge of acquiring, payment systems, and banking infrastructure
• Skills in analyzing payment conversion and identifying reasons for declines
• Experience with monitoring systems, ticketing systems, and reporting
• Attention to detail and ability to respond quickly to incidents

Nice to have

• Experience in high-risk verticals
• Understanding of APIs and webhooks
• Experience in analyzing payment routing and payment conversion

What's in it for you

• Official employment and white salary
• Remote work
• Schedule 3/3, 18:00 to 06:00 (night shifts)
• Extended health insurance including dental
• Fitness compensation
• English language learning compensation
• Work on an international high-load product

Stack & operators