via Telegramposted 7/16/2026

L2 Support Specialist (2nd line support)

Employer   Location   Moscow (Avtozavodskaya metro)Comp   80,000 RUB + KPI

The company is looking for a second-line support specialist to handle internal inquiries and systems. The role suits an attentive specialist who can follow procedures and control ticket processing.

What we need

  • Attention to detail and high concentration
  • Ability to work with large volumes of repetitive information
  • Responsible adherence to internal procedures
  • Quick learning and application of new knowledge
  • Russian language proficiency

Nice to have

  • Experience in support, customer service, or documentation
  • Knowledge of English or CIS languages

Stack & operators

customer supportdocumentationprocess automationkpi trackingquality assuranceticketing systemsinternal systemsattention to detailmultitaskingfast learning
L2 Support Specialist (2nd line support) · nda.careers