via Telegramposted 7/16/2026
L2 Support Specialist (2nd line support)
Employer —Location Moscow (Avtozavodskaya metro)Comp 80,000 RUB + KPI
The company is looking for a second-line support specialist to handle internal inquiries and systems. The role suits an attentive specialist who can follow procedures and control ticket processing.
What we need
- Attention to detail and high concentration
- Ability to work with large volumes of repetitive information
- Responsible adherence to internal procedures
- Quick learning and application of new knowledge
- Russian language proficiency
Nice to have
- Experience in support, customer service, or documentation
- Knowledge of English or CIS languages
Stack & operators
customer supportdocumentationprocess automationkpi trackingquality assuranceticketing systemsinternal systemsattention to detailmultitaskingfast learning