Remotevia Telegramposted 5/13/2026
Technical Support Manager (B2B)
Employer Location RemoteSchedule flexible schedule
We are an international fintech provider of B2B solutions and payment infrastructure. We are looking for a Technical Support Manager with Key Account Management functions to coordinate and support corporate clients. Remote work, flexible schedule, international team.
What you'll do
- Control SLA compliance
- Process and escalate incidents
- Diagnose API and integrations
- Interact with DevOps and development team
- Develop knowledge base and support team
What we need
- 2+ years experience in fintech/payments
- Understanding of API and server infrastructure
- Experience with Jira and Zendesk
- English Upper-Intermediate or higher
What's in it for you
- Remote work
- Flexible schedule
- International team
Stack & operators
technical supportkey account managementsla managementincident managementapi integrationdevopsjirazendeskknowledge managementteam managementcustomer supportb2bfintechpaymentsremote workinfrastructurediagnosticsescalationstakeholder management