Remotevia Telegramposted 7/16/2026

Retention Manager

Employer   Location   Comp   Competitive salary in USD

An international product company in iGaming is looking for a Retention Manager to build a player retention strategy, develop CRM, and improve key product metrics. Fully remote work.

What we need

  • 2+ years of experience as Retention Manager / CRM Manager in iGaming
  • Understanding of player lifecycle, retention mechanics, bonus economics, and loyalty programs
  • Hands-on experience with CRM platforms and automation of customer communications
  • Data analysis skills, audience segmentation, proficiency in Excel, basic SQL knowledge
  • English at Intermediate level or higher
  • Analytical mindset, initiative, and ability to build processes independently

Nice to have

  • Knowledge of Spanish

Stack & operators

retention strategycrmemail marketingpush notificationssegmentationplayer lifecycleloyalty programsbonus mechanicsvip managementa/b testingchurn rateretention rateltvdaumauexcelsqldata analysisautomationigamingcasinogamblingcrm platformscustomer communicationshypothesis testingproduct metrics
Retention Manager · nda.careers