Remotevia Telegramposted 10/9/2026
IT HelpDesk Specialist
Employer Location —Comp 80,000 – 100,000 RUB + KPISchedule 5/2, 09:00–18:00 MSK
The employer is looking for an employee technical support specialist in FinTech. The role involves remote diagnostics of Windows/macOS, setting up workstations, email, VPN and RDP, as well as managing accounts and access.
What you'll do
- Remote support: diagnosing Windows/macOS, software and network issues
- Setting up workstations, email, VPN and RDP
- Managing accounts and access (onboarding / offboarding)
- Escalating complex issues to the system administrator
What we need
- 1+ year of experience in HelpDesk / Service Desk
- Knowledge of Windows/macOS and basic network protocols (TCP/IP, DNS, DHCP)
- Experience with Active Directory, VPN and RDP
What's in it for you
- Remote work format
- KPI bonus
Stack & operators
helpdeskservice deskwindowsmacostcp/ipdnsdhcpactive directoryvpnrdpnetwork troubleshootingtechnical supportit supportaccount managementonboardingoffboardingemail setupremote supportfintech