Monitoring Engineer (Night Shifts)

The company is looking for a monitoring engineer to handle incident analysis, diagnose problems in a high-load microservice infrastructure, and interact promptly with development teams and partners.

What you'll do

• Process and classify requests from internal users.
• Respond quickly to incidents, diagnose and resolve common issues.
• Analyze events in the microservice architecture and reconstruct incident chains.
• Formulate and test hypotheses about root causes of failures.
• Prepare information and escalate complex incidents to third-line support.
• Interact with technical teams of partners during external outages.
• Continuously monitor service health through logging and monitoring systems.
• Detect anomalies before alerts trigger (latency spikes, memory leaks, retries, error rate, etc.).

What we need

• At least 2 years of experience as a technical support or monitoring engineer.
• Understanding of high-load system principles.
• Ability to analyze logs, metrics, and traces.
• Experience with REST API, Postman, Swagger, or similar tools.
• Skills in log analysis using Grafana (Loki), Kibana, or similar systems.
• Experience with Jira.
• Ability to identify incident causes and reconstruct event sequences.

Nice to have

• Experience in configuring and maintaining monitoring systems.
• Understanding of HTTP, TCP, SSL Handshake, and network errors.
• Experience with RabbitMQ, retry mechanisms, and idempotency principles.
• Knowledge of Kubernetes, Helm, containerization, and Linkerd.

What's in it for you

• Fully remote work.
• 2/2 schedule with 12-hour evening and night shifts.
• Contractual arrangement (self-employed, sole proprietor, or individual).
• Work with high-load microservice systems.
• Opportunity for professional growth in a strong technical team.

Stack & operators