Head of Retention/CRM

The company is seeking a Head of Retention/CRM to lead the CRM and retention strategy, focusing on user retention and reactivation in international markets. This is a remote role within the iGaming industry.

What you'll do

• Develop CRM strategy and customer journey.
• Manage retention campaigns and the team.
• Analyze metrics and improve key performance indicators.
• Develop processes and CRM automation.

What we need

• Experience as Head of Retention or Head of CRM in iGaming.
• Experience in team management and building CRM processes.
• Strong analytical skills.

Stack & operators