Remotevia Telegramposted 10/16/2026

PC Operator (L2) in Technical Support

Employer   Location   —Comp   770 USDT during the 3-month probation period, 890 USDT after successful completionSchedule   Shift schedule: 2 day shifts of 12 hours → 2 days off → 2 day shifts → 2 days off → 2 night shifts → 2 days off → 2 night shifts → 2 days off

The employer is looking for an L2 technical support specialist to handle user requests, coordinate with the first line, and communicate with partners from Russia and other countries. Fully remote work with a shift schedule, training from scratch, and mentor support.

What you'll do

  • Handle user requests on the second line of technical support
  • Process incoming chats and coordinate interaction with the first line
  • Communicate with partners from Russia and other countries
  • Help resolve operational issues and user problems

What we need

  • English at B1 level or higher
  • Confident PC skills and MS Office proficiency
  • Good communication skills
  • Attention to detail, stress tolerance, ability to work with large volumes of information

Nice to have

  • Experience in technical support

What's in it for you

  • Fully remote work format
  • Training from scratch and mentor support
  • 28 calendar days of paid vacation and 4 additional days off
  • Friendly team and support during onboarding

Stack & operators

technical supportl2 supportcustomer supportchat supportms officepc literacycommunication skillsattention to detailstress toleranceinformation managementpartner communicationremote workshift worktroubleshooting

Target geo

rucis
PC Operator (L2) in Technical Support · nda.careers