Support Manager (IGaming)

The company is looking for a Support Manager in iGaming to handle user communication, present product features, and resolve technical issues. The role requires experience in iGaming support and understanding of different GEOs. Night shift schedule.

What you'll do

• Communicate with users in chats regarding issues
• Present the product and its features
• Inform users about the status of their requests, assist in resolving technical issues
• Maintain reporting

What we need

• At least 1 year of experience in iGaming support
• Experience in B2C support
• Understanding of different GEO markets

Nice to have

• Experience with the Turkey market

What's in it for you

• Full remote
• Night shift schedule
• Established processes and infrastructure
• Opportunities for growth within the department

Stack & operators

Target geo