Team Lead Account Management

International IT company in iGaming is looking for a Team Lead Account Management to manage a team of Account Managers, develop the existing client base, grow revenue, and build retention, upsell, and cross-sell strategies.

What you'll do

• Manage a team of Account Managers
• Develop the existing client base
• Be responsible for revenue growth
• Build retention, upsell, and cross-sell strategies
• Analyze key metrics (LTV, churn, retention)
• Develop processes
• Work with key clients

What we need

• 5+ years of experience in Account Management / Customer Success
• At least 3 years of team management experience
• Experience with CRM
• Experience with BI (Power BI / Tableau)
• Experience with Excel / Google Sheets
• Strong analytical and negotiation skills

Stack & operators