Remotevia Telegramposted 10/15/2026
Support Manager (Eng)
Employer Location —Comp $1,100–1,200Schedule 5/2 (Mon-Fri), shift of choice: 06:00–15:00 / 14:00–23:00 / 23:00–08:00
An international B2B product focused on the US market is looking for a Support Manager. The role involves learning the product and support processes, resolving cases together with internal teams, systematizing the FAQ, and preparing regular reporting. C2 English and 1+ year of support or B2B experience are required.
What you'll do
- Learning the product and support processes
- Resolving cases in collaboration with internal teams
- Systematizing the FAQ and maintaining spreadsheets
- Preparing reports and regularly updating data
What we need
- English at C2 level
- 1+ year of relevant experience (Support / B2B)
- Confident with Excel / Google Sheets
- Analytical and mathematical thinking
- Attentiveness, responsibility, and self-reliance
What's in it for you
- Remote work format (online office)
- Stable cooperation and opportunities for professional growth
Stack & operators
support managercustomer supportb2bexcelgoogle sheetsreportingkpi trackingprocess automationdata-driven decisionsanalytical thinkingattention to detailenglish c2igamingus marketremote workfaq managementinternal collaborationspreadsheets
Target geo
us