CRM / Retention Manager

Development and implementation of CRM strategies for an iGaming project. Management of promotions, bonuses, communications, and analytics.

What you'll do

• Develop and implement CRM activities: promotions, bonuses, and loyalty programs
• Create content plans for email, SMS, and push notifications
• Set up trigger and mass communications
• Analyze campaign effectiveness and improve key metrics
• Create email templates and test hypotheses
• Work with segmentation and personalization of the user base

What we need

• Experience with GEO Egypt
• Understanding of CRM marketing, segmentation, and customer base management
• Ability to analyze large data volumes and make data-driven decisions
• Experience with ESP/CDP platforms
• Basic knowledge of HTML (editing ready-made templates)

What's in it for you

• Fully remote work with flexible start of the day
• Competitive salary
• Opportunities for professional and career growth

Stack & operators

Target geo