Retention call-operator

We are looking for a Retention call-operator to support marketing campaigns. Tasks include outbound calls, emails, SMS, analyzing player preferences, and creating bonus campaigns. Requires native/fluent Turkish and Russian at B1 level or higher.

What you'll do

• Make outbound script-based calls and communicate with clients.
• Send emails, messages, and SMS using the existing player database.
• Analyze player preferences and assist in creating custom bonus campaigns.

What we need

• Native or fluent Turkish language (C1 level or higher)

Nice to have

• Russian language at B1 level or higher

What's in it for you

• Flexible 5/2 schedule (8 hours per day)
• Friendly team and corporate support

Stack & operators