Senior Support Manager Facebook

We are an international iGaming company seeking an experienced Senior Support Manager to handle Facebook Ads support. You will consult buyers, handle bans and limits, organize access processes, and improve support quality. Remote work, influence on processes, competitive salary.

What you'll do

• Consult on Facebook Ads operations and help resolve complex cases.
• Handle bans, limits, and restrictions.
• Organize access provisioning processes.
• Monitor support quality and improve processes.
• Establish communication with clients and within the team.

What we need

• Deep experience with Facebook Ads.
• Understanding of ban causes and solutions.
• Strong communication skills.

Nice to have

• iGaming / traffic arbitrage

What's in it for you

• Competitive salary.
• Full remote.
• Influence on processes and development of the direction.
• Strong team and growth opportunity.

Stack & operators