Senior Retention Manager (+CRM)

A stable iGaming project with over 2 years of history operating on 8 LatAm markets is looking for a Senior Retention Manager with a strong CRM focus. Requires at least 3 years of practical experience in LatAm iGaming operational retention and VIP segment, English B2.

What you'll do

• Set up retention mechanics: segmentation, bonus chains, reactivation
• Develop VIP logic and CRM communications
• Work with the VIP segment

What we need

• At least 3 years of experience in LatAm (iGaming) operational retention and VIP segment
• English B2 or higher
• Deep practical experience in manual setup of retention mechanics (segmentation, bonus chains, reactivation, VIP logic, CRM communication)
• Strong CRM focus and experience with CRM systems

Stack & operators

Target geo