Support Manager

We are a young and fast-growing iGaming product. We are looking for a support manager to communicate with users, solve technical issues, and maintain reports. We offer remote work, a 2/2 schedule from 14:00 to 02:00 MSK, a salary of $600 + bonuses for achieving KPIs.

What you'll do

• Communicating with users in chats regarding their questions
• Presenting the product and its features
• Informing users about the status of their requests, helping resolve technical issues
• Maintaining reports

What we need

• Experience as a support specialist in iGaming for at least 1 year
• Experience in support on a B2C product
• Understanding of the specifics and mentality of different GEOs

Nice to have

• Experience with Turkey

What's in it for you

• Remote work
• 2/2 schedule
• Streamlined processes and infrastructure
• Opportunities for growth and development

Stack & operators

Target geo