CRM Manager in iGaming Project

International iGaming project is looking for a CRM Manager who can build CRM mechanics, improve player retention and key product metrics.

What you'll do

• Manage CRM direction: segments, attributes, events, campaigns, and trigger chains
• Launch and optimize Email, SMS, Web Push, and APK Push communications
• Develop bonus campaigns, retention and reactivation scenarios
• Analyze results, conduct A/B tests, and improve CRM funnels
• Work with player segmentation based on behavioral and financial data

What we need

• Experience as CRM Manager in iGaming for at least 2 years
• Advanced knowledge of CRM system (segmentation, Broadcast, Liquid, triggers, profile attributes)
• Understanding of data architecture (identify, track, attributes)
• Experience working with GEO Tier-2 / Tier-3
• Understanding of metrics LTV, ARPU, Churn Rate, DAU/MAU

What's in it for you

• Fully remote work
• Work in an international iGaming project
• Opportunity to influence CRM strategy and launch new hypotheses
• A team focused on initiative, experiments, and strong expertise

Stack & operators

Target geo