Account Manager / KAM (High-Risk)

We are looking for an Account Manager to develop relationships with current partners in high-risk verticals and increase turnover through effective interaction with internal teams.

What you'll do

• Develop and maintain relationships with current partners/merchants.
• Analyze key partner metrics: turnover, retention, payment activity, conversion; identify growth points and propose solutions to increase volumes.
• Control the fulfillment of agreements and operational processes with partners.
• Forecast partner portfolio dynamics and work on growing indicators; coordinate resolution of partner issues together with sales, BDM, finance, tech, support teams.
• Assist partners with daily operational issues.
• Maintain CRM and keep data up to date.
• Work with reporting, spreadsheets, and analytics.

What we need

• At least 1 year of experience as Account Manager / Partner Manager in a PSP.
• Understanding of high-risk verticals specifics.
• Proficiency in Google Sheets/Excel (pivot tables, basic analytics).
• Experience with CRM and task management systems.
• Ability to multitask and quickly resolve operational issues.
• Strong communication skills and result orientation.

Nice to have

• English language is a plus.

Stack & operators