Remotevia Telegramposted 7/16/2026

Head of Retention

Employer   Location   RemoteComp   Fixed salary + performance bonuses

A the company is looking for a Head of Retention to develop and scale retention strategies in African markets. The role is product-oriented with direct impact on LTV, ARPU, and repeat deposits.

What we need

  • Experience as Lead Retention / CRM Manager for at least 2 years
  • Mandatory experience in iGaming (casino / betting)
  • Understanding of African specifics (payment methods, player behavior, local peculiarities)
  • Experience with CRM systems and automated funnels
  • Ability to work with data and analytics
  • Experience in building segmentations and personalized scenarios
  • Independence, systematic thinking, result orientation

Stack & operators

retentioncrmpush notificationssmsemailin-appbonus logicfreespinscashbackreloadvipsegmentationa/b testingltvarpuretention ratedaumauchurnonboardingreactivationloyaltygamblingbettingcasinoafricadata-driven decisionskpi trackingproduct managementstakeholder management
Head of Retention · nda.careers