Support Service Manager (online casino, night shifts)

The company is looking for a support service manager to help users quickly and efficiently resolve their issues via online chat. Responsibilities include consulting on platform, bonuses, payments, and technical issues. The role offers remote work with night shifts.

What you'll do

• Consulting clients via online chat.
• Providing information on platform operation, bonuses, payments, and service functionality.
• Assistance in resolving technical and organizational issues.
• Forwarding complex inquiries to relevant departments.
• Adherence to service quality standards and internal regulations.

What we need

• Literate written language
• Confident PC use
• Attentiveness
• Responsibility
• Stress resistance
• Client orientation

Nice to have

• Experience in customer support

What's in it for you

• Stable and timely salary payments
• Paid training and mentor support
• Friendly team and comfortable work atmosphere
• Remote work format

Stack & operators