Support Manager (iGaming)

We are a young and fast-growing iGaming product. We are looking for a Support Specialist to communicate with users, present the product, and handle reporting. Remote work, night shift.

What you'll do

• Communicate with users in chats regarding their questions
• Present the product and its features
• Inform users about the status of their request, assist in resolving technical issues
• Maintain reporting

What we need

• At least 1 year of experience in a support specialist role in iGaming
• Experience in customer support for a B2C product
• Understanding of specifics and mentality of different GEOs

Nice to have

• Experience with Turkey

What's in it for you

• Remote work
• Established processes and infrastructure for work
• Opportunities for growth and development within the department

Stack & operators

Target geo