Customer Support Manager (iGaming)

An international iGaming company is looking for a Customer Support Manager for remote work. You will assist users via live chat and email, handling registrations, payments, and bonuses.

What you'll do

• Communicate with users via online chat and email.
• Assist with registration, account login, and platform navigation.
• Advise on payments, bonuses, promotions, and platform functionality.
• Resolve non-standard situations and coordinate with other departments.
• Log requests in CRM and maintain a high service level.

What we need

• Proficient in written Ukrainian.
• Solid PC skills.
• Attention to detail and responsibility.
• Communication skills and customer orientation.
• Ability to learn quickly and multitask.

Nice to have

• Experience in customer support.
• Experience in iGaming.

What's in it for you

• Fully remote work.
• Work schedule 5/2 (night shifts).
• Competitive salary and timely payments.
• Paid training and mentor support from day one.
• Opportunities for professional and career growth.
• Friendly international team without bureaucracy.
• Work in a modern and stable company that values initiative and development.

Stack & operators